Actions
Feature #43167
open
Status suggestion when creating a note
Status:
New
Priority:
Normal
Assignee:
-
Category:
Issues workflow
Target version:
-
Start date:
Due date:
% Done:
0%
Estimated time:
Resolution:
Description
Hello,
I need ticket statuses to be updated when they are processed. But many users forget to update the statuses, and processing times are prolonged.
I'm looking for a solution to have a new status suggestion each time a ticket is updated (rating, assignment change, etc.).
Do you have any suggestions for a setting or module?
It could be a status suggestion when creating a note or others things?
Thank you.
No data to display
Actions