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Defect #7230

closed

Redmine we could not attach files in petitions

Added by julio penarroche over 14 years ago. Updated about 14 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
2011-01-04
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:

Description

Good Afternoon!
We are implementing the Redmine we could not attach files in petitions, or documents, we can not add files. We installed the linux environment with an operating system Ubuntu 10.04, tested with the Windows environment to add files either in requests, documents or files and not had any problem. Sending herewith the error msg. We can give some suggestions to help us solve it?. Thanks!

Actions #1

Updated by Felix Schäfer over 14 years ago

Make sure the directory the files are written to on the server has permissions so that redmine can write to it. If you have installed redmine from source, that directory is the files/ directory in the redmine directory, if you have installed it from the ubuntu package, I'm not sure where it is, but I think in a directory named redmine in /var or /var/lib.

Either way, have a look at the logfile, usually log/production.log in your redmine directory, to see what redmine complains about.

Actions #2

Updated by julio penarroche over 14 years ago

  • Status changed from New to Resolved
Actions #3

Updated by Etienne Massip about 14 years ago

  • Status changed from Resolved to Closed
  • Resolution set to Invalid
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