IRC » History » Version 10

Holger Just, 2021-07-12 13:56
Update Etiquette, cleanup, editing

1 1 Muntek Singh
h1. IRC
6 9 O.J. Sousa Rodrigues
h2. Etiquette
If you are new to asking for help via chat medium, there are a few things you can do which will get you an answer faster and be make it a more pleasant experience for the developers.
10 10 Holger Just
* Join and ask your question into the channel, that's what it's for. We are not available all the time and with volunteer support you will need to make your question easy to answer. If you ask a specific question then the person who is most knowledgeable in the area of your question is likely to see it and be able to help you.
11 9 O.J. Sousa Rodrigues
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* *Good*: "Hi, I am having a problem registering new users on Redmine 4.2"
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* *Bad*: "Is anyone around to help me?"
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* Don't ask and run. Just because you didn't get an answer doesn't mean you won't ever get one.  Sit down and stay a while (> 30 minutes) as it may take time for someone to respond
* Provide any relevant information from the logs, paste it to one of the numerous pastebin sites on the web. Please provide the link with your question.
17 9 O.J. Sousa Rodrigues
* Sending private messages to people who you don't know is rude. It amounts to demanding their immediate attention and it will often be ignored.
h2. Redmine on Freenode
21 1 Muntek Singh
The official IRC channel of redmine is "#redmine":ircs:// on the freenode IRC network "ircs://":ircs://
22 8 O.J. Sousa Rodrigues
23 1 Muntek Singh
Currently, all discussion happen there, except the planned developer meetings which take place in "#redmine-dev":ircs://
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h3. Webclient
26 1 Muntek Singh
27 2 Muntek Singh
You can use freenode's "browser-based irc client": to join the channel. "Click here to join!":