Restrict issue creation to specific user type

Added by Pablo Bleyer over 7 years ago

Hello.

Is it possible to restrict the creation of a tracker to a specific user type? For example, if I want only a Manager or Reporter in a project to create a Support issue, but not a Developer.

Thanks. Regards.

Replies (4)

RE: Restrict issue creation to specific user type - Added by Sam Bo over 7 years ago

Check out the Roles section in Administration. You will see all the permissions of which Create Issue is one of them that can be applied to a role.

RE: Restrict issue creation to specific user type - Added by Pablo Bleyer over 7 years ago

Thanks, but I only see 'Add Issue' there. I want a Developer to continue adding issues if they are not of type 'Support', which only a Manager or Reporter can create. I am missing something?

Regards.

RE: Restrict issue creation to specific user type - Added by Sam Bo over 7 years ago

I think what you want is the workflow though I could be wrong.. I just went through all this last week for the first time. You unclick all the status items for the role and status and then it won't allow them to create it....

RE: Restrict issue creation to specific user type - Added by Pablo Bleyer over 7 years ago

Hmmm.... Just tried it but even if none of the checkboxes are selected for the 'New' condition of the tracker, you can still create a new issue of any kind, if 'Add issue' is enabled in the user type roles.

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