Feature #22601

Add ability not to emit "update emails" when doing mass-update of tickets

Added by Maxim Krušina over 1 year ago. Updated 8 months ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Email notifications
Target version:-
Resolution:

Description

Sometimes I need to do some large ticket-maintenance tasks, like moving bunch of tickets from one project to another, or so.
It works great, but it has some disadvantage - every time I do this, all my colleagues are flooded by large wave of emails (ticket updates), because they are watchers.
It would be nice to send just one email, but I guess this will be not so simply, because there are different watchers in different tickets, so it can't be solved by just one email.
But one feature can help - to have ability to "[x] Disable e-mail notifications for this mass update" - so just one checkbox in form for editing multiple tickets at once, which will disable email emitting for current mass-edit.

History

#1 Updated by James H over 1 year ago

+1
i work around this as admin by turning off notifications for a second lol
or doing things through the db.

#2 Updated by Toshi MARUYAMA over 1 year ago

  • Description updated (diff)

#4 Updated by JW Fuchs 8 months ago

+1

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