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[Fixed] Sometimes email notifications are not being sent out

Added by Russell Rose over 12 years ago

Hi there

I hve a project with some sub-projects. On some of the projects, when I make a change an email notification is sent out, but on others it is not. I cannot see anywhere where this configuration can be changed. Please could someone help


Replies (5)

RE: Sometimes email notifications are not being sent out - Added by Mischa The Evil over 12 years ago

I am not aware of such a feature in Redmine core. There does exist an account option to select on which level events should trigger an email-notification to be sent. This should be documented (updated) at RedmineAccounts.

On a current source:/trunk@7623 (which will become Redmine 1.3.0) there are 6 different levels:
  • For any event on all my projects
  • For any event on the selected projects only...
  • Only for things I watch or I'm involved in
  • Only for things I am assigned to
  • Only for things I am the owner of
  • No events

Regardless of the chosen level it's possible to set an (account) option to prevent email notifications of changes made by the user itself.

RE: Sometimes email notifications are not being sent out - Added by Russell Rose over 12 years ago

I have my personal setings to 'For any event on all my projects' and I receive notification of things I change. For one of my sub-projects this works fine, but for another it doesn't work. This has led me to believe there must be some project specific setting that I am missing.

RE: Sometimes email notifications are not being sent out - Added by Mischa The Evil over 12 years ago

Russell Rose wrote:

[...] This has led me to believe there must be some project specific setting that I am missing.

Well, there isn't any. So it must be something else which causes your issue. What's in your logs (see Submissions for some guidelines)?

RE: Sometimes email notifications are not being sent out - Added by Russell Rose over 12 years ago

This was causd by our server not sending out emails if the user was not on the domain.

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