How to Send SMS of Emergency Ticket creation
I'm a programmer with limited kwowledge about the Redmine structure and/or RoR.
I need to know where I should add the code to send a HTTP request (To a SMS provider API) so I can generate a SMS message on Bugs with "Emergency" priority.
I thought of going to the models/Issue model, and add it in after_creation method, but I'm wondering if there's a better place to put this code?
I'd suggest doing this in a plugin for maintainability, There are tutorials in the wiki.
I too have the same requirement. Have you started the Plugin Development?
I would like to join you in case you need some support.