Email notifications - Error

Added by Josef S. over 9 years ago

Hello,

I have trouble to configure the email notification in Redmine v. 1.1.1.
At first I configured the email.yml file:

production:
  delivery_method: :smtp
  smtp_settings:
    address: 192.168.1.54
    port: 25
    domain: domain.de
    authentication: :login
    user_name: "max" 
    password: "max" 

And than I tried to send a testmail in Redmine and got the following error:

An error occurred while sending mail (getaddrinfo: Die Speichersteuerbl�cke wurden zerst�rt. )

The SMTP server is located in our company, but the SMTP server is not running on the same server as redmine.

Log file:

Processing AdminController#test_email (for 192.168.1.177 at 2011-03-04 11:31:36) [GET]
  Parameters: {"action"=>"test_email", "controller"=>"admin"}
Sending email notification to: test@meinedomain.de
Redirected to http://server:3000/settings/edit?tab=notifications
Completed in 11ms (DB: 2) | 302 Found [http://server/admin/test_email]

Here are a few additional information:

c:\Program Files (x86)\Redmine>gem list

*** LOCAL GEMS ***

actionmailer (2.3.5)
actionpack (2.3.5)
activerecord (2.3.5)
activeresource (2.3.5)
activesupport (2.3.5)
cgi_multipart_eof_fix (2.5.0)
edavis10-object_daddy (0.4.3)
gem_plugin (0.2.3)
i18n (0.4.2)
mocha (0.9.12)
mongrel (1.1.5 x86-mingw32)
mongrel_service (0.3.4 i386-mswin32)
mysql (2.8.1 x86-mingw32)
rack (1.0.1)
rails (2.3.5)
rake (0.8.7)
rubygems-update (1.4.2)
shoulda (2.10.3)
sqlite3 (1.3.3 x86-mingw32)
sqlite3-ruby (1.3.3)
win32-service (0.5.2 mswin32)

c:\Program Files (x86)\Redmine>ruby -v
ruby 1.8.7 (2011-02-18 patchlevel 334) [i386-mingw32]
c:\Program Files (x86)\Redmine>gem -v
1.4.2

I really don't know where the problem is. Can anyone help me?

Best regards, Beppo

Replies (5)

RE: Email notifications - Error - Added by Etienne Massip over 9 years ago

Use a dns name instead of IP ?

RE: Email notifications - Error - Added by Josef S. over 9 years ago

Now I tried to solve to problem with the dns name, but it doesn't work.

production:
  delivery_method: :smtp
  smtp_settings:
    address: smtpserver
    port: 25
    domain: domain.de
    authentication: :login
    user_name: "max" 
    password: "max" 

RE: Email notifications - Error - Added by Ivan Cenov over 9 years ago

Is Redmine machine seeing SMTP machine?
Are you able to ping or traceroute the SMTP machine from Redmine machine? May be you have network problem not Ruby/Redmine problem...

or...

Make a try without

    authentication: :login
    user_name: "max" 
    password: "max" 
(if your SMTP server does not require authentication)

RE: Email notifications - Error - Added by Josef S. over 9 years ago

Thank you for your help.

The solution of my problem was to restart the server.

RE: Email notifications - Error - Added by O.J. Sousa Rodrigues over 9 years ago

i did everything.

restarted the machine and or apache2 after each config tryout in email.yml

the only thing get is:

mail delivery is not configured, and notifications are disabled. 
Configure your SMTP server in config/email.yml and restart the application to enable them.

running it on debian with apache2 and passenger. there must be a way to restart redmine!
how can this information not be in the wiki.
wiki always tells me to restart it, but please! tell me how...

i did search everywhere for this answer... now i am posting it here... please help.

redmine is great.

(1-5/5)