redmine crash at set intervals

Hi all,
We have a redmine on Windows server 2003, it crashes every one or two day.
redmine service seems like still running, but we cann't access the pages. I will confirm it next time. It was installed follow http://www.redmine.org/boards/1/topics/4123.
I got no useful log in production.log(log level: debug), but "Completed 500 Internal Server Error in 375ms (Views: 93.8ms | ActiveRecord: 203.2ms)" and it's timestamp is far from the crashed moment.

How can I do that?
Thank you!

Environment:
Redmine version 2.1.2.stable
Ruby version 1.9.3 (i386-mingw32)
Rails version 3.2.8
Environment production
Database adapter Mysql2
Redmine plugins:
no plugin installed

Replies (3)

RE: redmine crash at set intervals - Added by Paresh Patel about 11 years ago

hi tank w

production:
delivery_method: :sendmail
smtp_settings:
address: 127.0.0.1
port: 25
domain: domain.com
user_name: "username@domain.com"
password: "*******"

this above your configuration file add this then only changes your domain name and username,password

i 100% sure this above configuration add then working your redmine properly
any problem then reply me

RE: redmine crash at set intervals - Added by tank w about 11 years ago

hi Paresh Patel,
Thanks for your hint.
I had already set email config, but not in the production section. Would it have to be production?
Here is my config:

# default configuration options for all environments
default:
  # Outgoing emails configuration (see examples above)
  email_delivery:
    delivery_method: :smtp
    smtp_settings:
      address: mail.xxx.com
      port: 25
      domain: xxx.com
      authentication: :login
      user_name: "redmine@xxx.com" 
      password: "******"

RE: redmine crash at set intervals - Added by tank w about 11 years ago

new information:
ruby.exe has stopped when redmine cannot open.
Is it ruby? How can I get more information about it? I couldn't find any log.

run on InstantRails-2.0-win

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