Project

General

Profile

Please explain e-mail options. We are getting unwanted e-mails after upgrade.

Added by John Locke about 10 years ago

We recently upgraded from Redmine 2.30 to 2.4.3. I am now getting unwanted e-mails for changes to 'related issues', and 'copied from' status.

For example:
  1. I created a new issue, so I got one email indicating the (New) issue. Perfect.
  2. I copied that issue into a 2nd new issue. I received a 2nd email related the first issue saying it was 'copied to' the new issue. I don't want this!
  3. Then I got an email for the 2nd issue saying (New). Good, I want this e-mail.
  4. Next I got a 2nd email about the 2nd issue saying 'copied from' the first issue. I don't want this either!

In total: four e-mails just for creating one issue, then copying it to make a second issue.

I'm also now getting e-mails when I add and remove related issues, which I never got in the past. For example I got an e-mail "Related to Enhancement #1234"... I didn't get these in the past.

Our e-mail settings are:
  • Issue added
  • Issue updated
  • Note added
  • Status updated
  • Priority updated
  • Document added
  • File added
  • Message added

I cannot find documentation anywhere to explain what specifically each of these options means, and which ones to turn off to stop getting the unwanted e-mails. If anybody can help me it would be greatly appreciated.


Replies (1)

RE: Please explain e-mail options. We are getting unwanted e-mails after upgrade. - Added by John Locke about 10 years ago

Can anybody point me in the right direction to answer my question? Is there another forum or community for Redmine that is more active? This should be a simple question, it should be documented somewhere but I cannot find it.

Thanks.

    (1-1/1)