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MTA issue on CRON when send reminder mail

Added by Steven Wang over 9 years ago

Hi,

I've installed redmine with Bitnami stack for months. And it works fine.

Since I want to add send_reminders option for issue due reminders.
So I create the shell script called "reminders.sh", and the content of it is:

cd /opt/bitnami/apps/redmine/htdocs
ruby bin/rake redmine:send_reminders days=3 RAILS_ENV=production

I put it on the root, and when I execute it, the reminder mail did send.
But certainly it must be run under crontab, so I add this line to crontab:

*/5 * * * * root ./reminder.sh

But the CRON log in /var/log/syslog shown:

(CRON) info (No MTA installed,discarding output)

I've been searching such issue on internet.
They said it might need MTA like postfix , cause cron didn't know how to send mail.
My question is:

Is there any way without install MTA to solve this issue?

Thanks for your kindly help!

BRs,
Steven

My version information as below:

Environment:
Redmine version 2.5.1.stable
Ruby version 1.9.3-p547 (2014-05-14) [x86_64-linux]
Rails version 3.2.17
Environment production
Database adapter Mysql2
SCM:
Subversion 1.8.8
Git 1.9.0
Filesystem
Redmine plugins:
event_notifications 2.0.0
redmine_backlogs v1.0.6
redmine_dashboard 2.2.2
redmine_knowledgebase 3.0.4
redmine_planning 0.7.6
redmine_screenshot_paste 2.1.0


Replies (11)

RE: MTA issue on CRON when send reminder mail - Added by Steven Wang over 9 years ago

Hi:

This problem really bother me for weeks.
I've been searching on community of Bitnami and redmine.org.
But none of them mentioned this kind of issue.
I hope people who familiar with redmine email system
could just help me.
Many many thanks!

BRs,
Steven

RE: MTA issue on CRON when send reminder mail - Added by Matias Fusaro almost 8 years ago

Steven Wang wrote:

Hi:

This problem really bother me for weeks.
I've been searching on community of Bitnami and redmine.org.
But none of them mentioned this kind of issue.
I hope people who familiar with redmine email system
could just help me.
Many many thanks!

BRs,
Steven

I have the same problema!!

RE: MTA issue on CRON when send reminder mail - Added by Matias Fusaro almost 8 years ago

The problem arises only when running through crontab, if I run the command from the console works properly and send me the mail.
The configuration of mail have it properly.
Sorry for the translation, use google translate

RE: MTA issue on CRON when send reminder mail - Added by Pavel Potcheptsov almost 8 years ago

Post exact content of your cron job file, script file and configuration.yml.
Do you have sendmail or postfix installed?

RE: MTA issue on CRON when send reminder mail - Added by Matias Fusaro almost 8 years ago

The content of my script reminder.sh

#!/bin/sh
cd /opt/bitnami/apps/redmine/htdocs
bundle exec rake redmine:send_reminders days=7 RAILS_ENV="production" 

my crontab

30 7 * * * /home/bitnami/backup-bdd-redmine
#30 14 * * * "/opt/bitnami/apps/redmine/htdocs/reminder.sh" 
30 14 * * * "/home/bitnami/reminder.sh" 
#30 14 * * * /opt/bitnami/ruby/bin/ruby /opt/bitnami/apps/redmine/htdocs && bundle exec rake redmine:send_reminders days=7 RAILS_ENV="production" 
#30 14 * * * cd /opt/bitnami/apps/redmine && bundle exec rake redmine:send_reminders days=7 RAILS_ENV=production
#30 16 * * * cd /opt/bitnami/apps/redmine/htdocs; /opt/bitnami/apps/redmine/bundle exec /opt/bitnami/ruby/bin/rake -f /opt/bitnami/apps/redmine/Rakefile redmine:send_reminders days=7 RAILS_ENV="production" 

Commented lines (#) were tested without success

Clarified that the script works correctly when run.

I am using a virtual machine of Bitnami. in the same way that explains the user of the first post

thank

RE: MTA issue on CRON when send reminder mail - Added by Pavel Potcheptsov almost 8 years ago

Post exact content of your cron job file, script file and configuration.yml.
Do you have sendmail or postfix installed?

Anyway you can try this trick (grabbed from my /etc/cron.d/reminder):

SHELL=/bin/bash
10 8 * * 1-6 root source "/usr/local/rvm/scripts/rvm"; cd /var/www/rm260 && /usr/local/rvm/gems/ruby-1.9.3-p327@global/bin/rake reminder:exec RAILS_ENV="production" > /dev/null 2>&1

RE: MTA issue on CRON when send reminder mail - Added by Matias Fusaro almost 8 years ago

I have not installed or postfix or sendmail.
mail settings

# default configuration options for all environments
default:
  # Outgoing emails configuration (see examples above)
  email_delivery:
    delivery_method: :smtp
    smtp_settings:
      ssl: true
      address: "smtp.abitab.com.uy" 
      port: '465'
      domain: "smtp.abitab.com.uy" 
      authentication: :login
      user_name: "xxxxxxxxxxxxxxx@abitab.com.uy" 
      password: "**********" 

--------

I do not understand this line
10 8 * * 1-6 root source "/usr/local/rvm/scripts/rvm"; cd /var/www/rm260 && /usr/local/rvm/gems/ruby-1.9.3-p327@global/bin/rake reminder:exec RAILS_ENV="production" > /dev/null 2>&1

/usr/local/rvm/scripts/rvm????
cd /var/www/rm260 = location of redmine
@global/bin/rake ?????

Greetings and thanks

RE: MTA issue on CRON when send reminder mail - Added by Pavel Potcheptsov almost 8 years ago

Please try this and post output of log.file

30 * * * * root cd /opt/bitnami/apps/redmine/htdocs && /opt/bitnami/ruby/bin/ruby /opt/bitnami/ruby/bin/rake -f /opt/bitnami/apps/redmine/htdocs/Rakefile redmine:send_reminders days=7 RAILS_ENV="production" >> /tmp/log.file

RE: MTA issue on CRON when send reminder mail - Added by Matias Fusaro almost 8 years ago

It does not work, the log.file file is not generated. I leave the syslog log.

May 30 12:33:01 redmine CRON2996: (bitnami) CMD (root cd /opt/bitnami/apps/redmine/htdocs && /opt/bitnami/ruby/bin/ruby /opt/bitnami/ruby/bin/rake -f /opt/bitnami/apps/redmine/htdocs/Rakefile redmine:send_reminders days=7 RAILS_ENV="production" >> /home/bitnami/log.file)
May 30 12:33:01 redmine CRON2995: (CRON) info (No MTA installed, discarding output)

Thanks for the help but not working, tried in various ways but does not work

RE: MTA issue on CRON when send reminder mail - Added by Pavel Potcheptsov almost 8 years ago

Ok try to change the previous command:

30 * * * * root cd /opt/bitnami/apps/redmine/htdocs && /opt/bitnami/ruby/bin/ruby /opt/bitnami/ruby/bin/rake -f /opt/bitnami/apps/redmine/htdocs/Rakefile redmine:send_reminders days=7 RAILS_ENV="production" > /tmp/log.file 2>&1

The idea here is to force cron not to email warning about absence of MTA.
You can also apt-get install sendmail to get rid of cron warning and let cron to write mail to root with details of job.
Or add MAILTO="" in your crontab file.
Or modify your script by adding
#!/bin/bash
SHELL=/bin/bash
PATH=/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/sbin:/usr/local/bin

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