How to solve 500 internal server error problem when uploading files once and for all
Added by Matteo Bagattini almost 8 years ago
I've seen lot of messages here about how to solve the "Internal server error" problem due to files folder ownership and this fix works (changing ownership to www-data).
Problem is that every month Redmine creates a new folder under the "year" one, using the number of the month, and we're back again to the ownership thing: is there a way to fix this once and for all? I'm no *nix expert so I don't want to make a mess: my idea is to pre-create "years" and "months" folders beforehand for the next years, and give them the right ownership. I suppose that if the program finds the right folder (say, /2015/07 next july) it would skip the folder creation and the ownership issue is at least dodged.
Am I right?
Thanks in advance.
RE: How to solve 500 internal server error problem when uploading files once and for all - Added by Pavel Potcheptsov almost 8 years ago
You need to run redmine with same user as your folders owner.
RE: How to solve 500 internal server error problem when uploading files once and for all - Added by Junyu Jiang about 7 years ago
Strange, I also have same problem.
Everymonth, the new created directory's owner is root
total 20 drwxrwxr-x 2 www-data www-data 4096 Jan 28 09:32 01 drwxrwxr-x 2 www-data www-data 4096 Feb 24 13:35 02 drwxrwxr-x 2 www-data www-data 4096 Mar 30 16:03 03 drwxrwxr-x 2 www-data www-data 4096 Apr 25 11:20 04 drwxr-xr-x 2 root root 4096 May 10 17:18 05
in the passenger.conf, default user is www-data already.
<IfModule mod_passenger.c> PassengerRoot /usr/lib/ruby/vendor_ruby/phusion_passenger/locations.ini PassengerDefaultRuby /usr/bin/ruby PassengerDefaultUser www-data </IfModule>
I also check the processor, the app is executed in the owner of www-data
root 17011 0.0 0.0 215184 1832 ? Ssl May09 0:00 PassengerWatchdog root 17014 0.1 0.0 833976 3340 ? Sl May09 2:19 PassengerHelperAgent nobody 17020 0.0 0.0 231792 4492 ? Sl May09 0:00 PassengerLoggingAgent www-data 17511 0.0 0.9 473024 161684 ? Sl May09 0:29 Passenger RackApp: /usr/share/redmine
RE: How to solve 500 internal server error problem when uploading files once and for all - Added by Matteo Bagattini about 7 years ago
Junyu, I know it's dirty but I ended up creating folders structure for a some years beforehand, giving the right permissions to www-data.
RE: How to solve 500 internal server error problem when uploading files once and for all - Added by Jackson Jiang about 4 years ago
Hello, just curious if we have any update on this issue? the same thing happened on my newly installation. here is my environment
Redmine version 3.3.1.stable
Ruby version 2.3.3-p222 (2016-11-21) [arm-linux-gnueabihf]
Rails version 18.104.22.168
Database adapter Mysql2