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Redirect URL falls to error while creating a new issue

Added by Ali Taner Guler almost 4 years ago

Hi All,

I just met the Redmine product. We installed the product. We also installed Plugins on it. We created users and Projects in the system. We get an error in the step of creating "Issue" in the project. The window (URL) that opens after the confirmation of creating "Issue" falls into error. I would appreciate if any of you could help the issue...

Error message:
Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your Redmine administrator for assistance.

If you are the Redmine administrator, check your log files for details about the error.

Back

"LOG from cat /opt/bitnami/apps/redmine/htdocs/log/production.log"
Rendered issues/_sidebar.html.erb (4.8ms)
Rendered watchers/_watchers.html.erb (5.8ms)
Deface: [ERROR] The original source for 'show-projects-in-issue-description' has changed, this override should be reviewed to ensure it's still valid.
Deface: [ERROR] The original source for 'show-projects-in-issue-description' has changed, this override should be reviewed to ensure it's still valid.
Rendered plugins/mega_calendar/app/views/issues/show.html.erb within layouts/base (276.7ms)
Completed 500 Internal Server Error in 351ms (ActiveRecord: 15.4ms)

Product Version:

Environment:
Redmine version 4.1.1.stable
Ruby version 2.5.8-p224 (2020-03-31) [x86_64-linux]
Rails version 5.2.4.2
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Subversion 1.13.0
Git 2.27.0
Filesystem
Redmine plugins:
custom_tables 1.0.6
mega_calendar 1.7.2
redmine_activity_report 1.2.10
redmine_agile 1.5.3
redmine_base_deface 1.5.3
redmine_base_stimulusjs 1.1.1
redmine_contacts 4.3.0
redmine_contacts_invoices 4.2.3
redmine_dashboard 2.7.1
redmine_dmsf 2.4.3
redmine_finance 2.1.7
redmine_helpdesk 0.0.18
redmine_multiprojects_issue 4.1.0
redmine_people 1.5.1
redmine_questions 1.0.2
redmine_status_history 1.0.1
redmine_timesheet 0.8.0
redmine_wktime 4.0
redmineup_tags 2.0.8
that_meeting 0.0.1


Replies (3)

RE: Redirect URL falls to error while creating a new issue - Added by Go MAEDA almost 4 years ago

Maybe mega_calendar or some plugins don't support Redmine 4.1. I suggest you uninstalling mega_calendar first.

RE: Redirect URL falls to error while creating a new issue - Added by Ali Taner Guler almost 4 years ago

Hi Go MAEDA,

Thanks for prompt answer. As I mentioned that I am new to Redmine and hereby just to avoid making more mistakes, can you tell me proper way of uninstalling the plugins "mega_calendar"

RE: Redirect URL falls to error while creating a new issue - Added by Dimitar (RedmineUP) over 1 year ago

Hi Ali,

This is Dimitar from the RedmineUP Support Team.

I see that you have some of our plugins on your list:

redmine_agile 1.5.3
redmine_contacts 4.3.0
redmine_contacts_invoices 4.2.3
redmine_finance 2.1.7
redmine_helpdesk 0.0.18
redmine_people 1.5.1
redmine_questions 1.0.2
redmineup_tags 2.0.8

So, could you please contact our support team at ? And our support engineers will help you investigate the situation.

We look forward to hearing from you.

Best Regards,
Dimitar from the RedmineUP Support Team

Ali Taner Guler wrote:

Hi All,

I just met the Redmine product. We installed the product. We also installed Plugins on it. We created users and Projects in the system. We get an error in the step of creating "Issue" in the project. The window (URL) that opens after the confirmation of creating "Issue" falls into error. I would appreciate if any of you could help the issue...

Error message:
Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your Redmine administrator for assistance.

If you are the Redmine administrator, check your log files for details about the error.

Back

"LOG from cat /opt/bitnami/apps/redmine/htdocs/log/production.log"
Rendered issues/_sidebar.html.erb (4.8ms)
Rendered watchers/_watchers.html.erb (5.8ms)
Deface: [ERROR] The original source for 'show-projects-in-issue-description' has changed, this override should be reviewed to ensure it's still valid.
Deface: [ERROR] The original source for 'show-projects-in-issue-description' has changed, this override should be reviewed to ensure it's still valid.
Rendered plugins/mega_calendar/app/views/issues/show.html.erb within layouts/base (276.7ms)
Completed 500 Internal Server Error in 351ms (ActiveRecord: 15.4ms)

Product Version:

Environment:
Redmine version 4.1.1.stable
Ruby version 2.5.8-p224 (2020-03-31) [x86_64-linux]
Rails version 5.2.4.2
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Subversion 1.13.0
Git 2.27.0
Filesystem
Redmine plugins:
custom_tables 1.0.6
mega_calendar 1.7.2
redmine_activity_report 1.2.10
redmine_agile 1.5.3
redmine_base_deface 1.5.3
redmine_base_stimulusjs 1.1.1
redmine_contacts 4.3.0
redmine_contacts_invoices 4.2.3
redmine_dashboard 2.7.1
redmine_dmsf 2.4.3
redmine_finance 2.1.7
redmine_helpdesk 0.0.18
redmine_multiprojects_issue 4.1.0
redmine_people 1.5.1
redmine_questions 1.0.2
redmine_status_history 1.0.1
redmine_timesheet 0.8.0
redmine_wktime 4.0
redmineup_tags 2.0.8
that_meeting 0.0.1

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