Redmine

Paps 1 wrote:

Hi,

After the update to 1.4.1, The status is now empty for some issues if the tracker is changed even though it was and still is configured in the workflow.

Can't reproduce. Try without plugins and describe the exact conditions in which it occurs.

The option to move an issue has also disappeared...

You can now move issues to another project from the regular edit/bulk edit form.

Hello,

I have explored this issue a bit.

First I went into the Workflow to see if it is set up correctly :

In the workflow, I can see that it has all the transition I need but when I try to change the status of an issue :

I cannot see the status Refusé or Terminé. And if I try to move this issue to another tracker, I just have the status Nouveau.

Before I upgraded to 1.4 I didn't have this problem. Currently, I use version 1.4.1.stable.9612.

Is there anyone else facing the same issue?

Regards

Paps

Hello,

I have found the cause for my problem.

The status will not show other options if the workflow was once changed to other status.

For example, when I first created my tracker Offre I had the following status :

Nouveau
En cours
En attente
Feedback
Terminé

Following some feedback from my colleagues, we changed the status of the tracker Offre to :

Nouveau
Transmise
En attente
En cours de réalisation
Terminé

So the issues that were created at first using the old status won't update to the new one as I removed the transitions from the workflow the dropdown list is empty or missing transition status.

Now, I have a workaround to close old issues.

Cheers

Paps

resolved -> closed