Patch #11684
Truncate incoming emails
| Status: | Closed | Start date: | ||
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | - | % Done: | 0% | |
| Category: | Email receiving | |||
| Target version: | - |
Description
While setting up Redmine for work, we decided we needed the incoming emails to be truncated properly, to remove any quotes when replying.
I came up with a patch for the mail handler which will automatically strip everything after the reply message. I figured this might be able to be worked into Redmine as an option in the settings, it works with replying to a Redmine email from outlook which I have tested but it should also work with replies from gmail, apple mail, and some other mail clients.
mailTruncate.patch 
(1.26 KB)
Related issues
History
#1
Updated by Toshi MARUYAMA about 8 years ago
- Category set to Email receiving
#2
Updated by Etienne Massip about 8 years ago
Why not simply fill the Truncate emails after one of these lines accordingly in the Administration/Settings/Incoming mails tab?
#3
Updated by Joel Thompson about 8 years ago
Etienne Massip wrote:
Why not simply fill the Truncate emails after one of these lines accordingly in the Administration/Settings/Incoming mails tab?
Well to be honest, I could not figure out how to get that to work using a regular expression, maybe some better documentation would provide useful for this part. However I still think a simple check box asking if you want to truncate emails which works across "most" email clients is the simplest and most elegant solution.
Which is why I shared this patch as I thought this could be a good start at implementing it.
#4
Updated by Marc D. almost 7 years ago
+1 exactly what I was searching for, Thank you!
Just had to edit it for german mails.
The method of redmine works fine, but incase the email client adds something with a date or something like that it doesnt work, because you cant use wildcards.:(
#5
Updated by Toshi MARUYAMA over 6 years ago
- Related to Feature #5864: Regex Text on Receiver Email added
#6
Updated by First Last about 4 years ago
Ah, this old issue :(
I tried this patch with latest docker redmine's release. It worked for GNU/Linux's Thunderbird, but not for Windows 7's Thunderbird [1]. I suspect is the difference in new line character between Windows and GNU/Linux
[1] not working means that after applying the patch, there's no expression evaluated to truncate the message: could be regex or not; does not work. Without the patch works; but without regex.
#7
Updated by Go MAEDA over 1 year ago
- Status changed from New to Closed
You can use regular expressions for the "Truncate emails after one of these lines" setting in Redmine 3.4.0 and later (#5864). It covers this feature request.