Project

General

Profile

Actions

Patch #13658

closed

include "In-Reply-To" field to aid email threading for some clients

Added by Robert Hailey about 11 years ago. Updated 5 months ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Patch was made against 1.4.5, but will most likely apply to the 2.x line as well.


Files


Related issues

Related to Redmine - Feature #13111: New setting to include the status changes in issue mail notifications subjectClosedGo MAEDA2008-02-04

Actions
Actions #1

Updated by Jan Niggemann (redmine.org team member) about 11 years ago

  • Target version set to Candidate for next minor release
Actions #2

Updated by Mark Felder almost 8 years ago

Can this get merged if it works? #10888 didn't do much to help Gmail's threading. You still get entirely new threads when the status of a ticket changes.

Actions #4

Updated by Mark Felder almost 8 years ago

Attempting to attach patch, but I keep getting marked as spam

Actions #5

Updated by Mark Felder almost 8 years ago

This patch does the following:

  • Removes Tracker Name and Issue Status from the Subject.
    • This does not belong in the subject. It's repeated in the email already.
  • Adds an X-Redmine-Issue-Tracker header to the email
    • I'm sure someone wants to filter their Redmine bugs by Tracker/classification. That's quite reasonable, but a header is a better place for this data.
  • Adds an In-Reply-To header in addition to the References header
    • GMail respects this as do many other MUAs.
Actions #6

Updated by Mark Felder almost 8 years ago

Here's the rest of my message that was curiously getting marked as spam:

GMail threads messages by Subject and In-Reply-To. Other MUAs like Mutt have a more sophisticated algorithm for threading emails, but I do not believe this should be considered a bug or deficiency on GMail's part. Simply put, data does not belong in email Subjects. The only thing that should change is a prefix of Re:, Fwd:, etc. Anything else is a gross violation of email and internet etiquette.

Actions #7

Updated by Mark Felder almost 8 years ago

Sorry for the ticket noise, but hilariously I've had to break up my message to find the part that Redmine is marking as spam.

In conclusion:

There are people out there that get overwhelmed by a giant sprawl on emails in their Inbox. You're making Redmine a better experience for them, too.

Actions #8

Updated by Marius BĂLTEANU over 5 years ago

  • Related to Feature #13111: New setting to include the status changes in issue mail notifications subject added
Actions #9

Updated by Marius BĂLTEANU over 5 years ago

I've attached a patch to #13111 that fixes the threading issues on Gmail and Office 365.

Actions #10

Updated by Go MAEDA 5 months ago

  • Status changed from New to Closed
  • Target version deleted (Candidate for next minor release)

Marius BĂLTEANU wrote in #note-9:

I've attached a patch to #13111 that fixes the threading issues on Gmail and Office 365.

Closing this issue as resolved.

Actions

Also available in: Atom PDF