Feature #14255

incoming e-mail truncation before processing issue atributes

Added by Sergejs Degtjars almost 7 years ago. Updated almost 7 years ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Email receiving
Target version:-
Resolution:

Description

I have noticed some misbehavior when receiving replays on issue notifications. Each notification contains issue's current attributes. If some replied on previous notification after status changing, the issue attributes changed back. Looks like received e-mail processor track attributes before truncating e-mail.
Example:
1. Status:new -> Notification Nr.1
2. RE:Nr.1 status: in progress (result -> status:in progress)
3. RE:Nr.1 (some comment) -> Result: comment added, status changed to New

Receiving e-mails using imap

Environment:
Redmine version 2.3.1.stable.11910
Ruby version 2.0.0 (x86_64-linux)
Rails version 3.2.13

History

#1 Updated by Paresh Patel almost 7 years ago

Sergejs Degtjars wrote:

I have noticed some misbehavior when receiving replays on issue notifications. Each notification contains issue's current attributes. If some replied on previous notification after status changing, the issue attributes changed back. Looks like received e-mail processor track attributes before truncating e-mail.
Example:
1. Status:new -> Notification Nr.1
2. RE:Nr.1 status: in progress (result -> status:in progress)
3. RE:Nr.1 (some comment) -> Result: comment added, status changed to New

Receiving e-mails using imap

Environment:
Redmine version 2.3.1.stable.11910
Ruby version 2.0.0 (x86_64-linux)
Rails version 3.2.13

hello frnds

you have using sendmail then your problem is solve ..
smtp is some time notification error occcour but you using sendmail then your problem solve ..

Thanks
Paresh.Patel

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