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Defect #15308

closed

Ticket subject and text cuting when recieving from E-mail

Added by Andrey Krot over 10 years ago. Updated about 5 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Cant reproduce
Affected version:

Description

After updating from 1.4 to 2.3.0 version, I have got a problem with e-mail processing.
Very often the subject of ticket, created from e-mail, was cut for 25 or 50 chars.
Sometimes the text of ticket cut to 395 chars.
We are using Excnage 2010, and Russian chars.
Early it was a problem with attachments, named in Russina with spaces. Tickets creatde missing this attachments.
But now it's a big problem, because we had to communicate with user and ask about lost info.

Redmine installed on CentOS,
Emails reciving by pop3 protocol in cron task.


Related issues

Related to Redmine - Defect #16859: rdm-mailhandler: subject corruptionClosed

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