Email notification to a new assignee
- in the account of the assignee : everything
- Administration > Settings > Email notifications : "Issue updated" NOT checked, but all other subcategories checked : this is to avoid all new minor notifications like link added between issues...
In this configuration, when an issue is assigned to a new assignee (and this is the only issue update), no notification are sent to the new assignee ! If the same issue could have been created with this assignee, he would have receive the notification.
If think it's becoming urgent please if you could add others notifications choices under Administration > Settings > Email notifications > Issue updated, otherwise we cannot unchecked "Issue updated" without leading to notification issues.
Those new issues notifications categories could be "assignee updated", "due date", "related issue"... or more generic: all standard fields + "related issue" (no need of custom fields at least in a first time :) ).
Thanks anyway for this great tool.
#4 Updated by Toshi MARUYAMA over 5 years ago
- Status changed from New to Closed
claude g wrote:
Didn't see also for #16362, thank you !
Agree to keep this tracker for more generic notifications ? all standard fields + related issue + custom fields ? If so, can you please rename the subject ?
Please create new issue.