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Defect #21994

closed

404 after personalizing my page using plugin

Added by Joe C about 8 years ago. Updated about 8 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
My page
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:

Description

Hello,

I'm running 3.0.1/Ubuntu 14.04 and tried installing the Redmine My Page Customization plugin by Rupesh J. The installation goes smoothly, but as soon as I try using one of the plugin blocks I get a 404. Once I get the 404, I need to uninstall the plugin and restart nginx to get the my page area working again.

The log shows that it's unable to find a template, but I'm new to rails and don't know how to go about fixing the issue or even understanding why it's happening.

This is happening when I try to install other 'my page' plugins as well, so I'm guessing it's something to do with my setup/configuration. Any help would be greatly appreciated!

Processing by MyController#page as HTML
Current user: daywalker (id=4)
Rendered my/page.html.erb within layouts/base (2.3ms)
Missing template, responding with 404
Rendered common/error.html.erb within layouts/base (0.3ms)
Completed 404 Not Found in 37ms (Views: 22.8ms | ActiveRecord: 1.2ms)
Started GET "/my/page" for 50.196.5.22 at 2016-02-09 12:38:29 -0500
Processing by MyController#page as HTML
Current user: daywalker (id=4)
Rendered my/page.html.erb within layouts/base (43.6ms)
Missing template, responding with 404
Rendered common/error.html.erb within layouts/base (0.9ms)
Completed 404 Not Found in 661ms (Views: 394.8ms | ActiveRecord: 6.7ms)

Actions #1

Updated by Go MAEDA about 8 years ago

  • Status changed from New to Closed
  • Resolution set to Invalid

Please contact the author of the plugin.

Actions #2

Updated by Joe C about 8 years ago

  • Status changed from Closed to Reopened

Reopening, as I was unable to contact the author of the plugin. Additionally, the fact that I run into this issue after installing other plugins as well seems to indicate that it's a problem with my setup and not the plugin itself.

Any and all guidance is appreciated!

Actions #3

Updated by Toshi MARUYAMA about 8 years ago

  • Status changed from Reopened to Closed

Try without plugins.
We don't provide any technical supports.
Please reopen if you ensure it is core Redmine problem.

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