Defect #27242

issue creation failed if email notification fail

Added by Slim BENHAMMOUDA over 4 years ago. Updated over 4 years ago.

Status:ClosedStart date:
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Email notifications
Target version:-
Resolution:Invalid Affected version:3.3.3

Description

Hello,
I have a redmine instance installed on a vps:
  • redmine 3.3.3
  • mySQL
  • Apache+passenger

I created an issue, assigned it to a developer and saved the issue. the page keep loading and I finally received an internal error.
I checked the redmine log file (production.log) and I found that there is an issue with mail notification. In fact, my email server was down during my issue creation, so redmine failed to send the email and a rollback occurred on my issue creation!!!
Isn't this a strange behaviour, why issue creation should fail if notification email fails. For me, notification should be a separate module from issue tracking module!!!
What do you think?

Cheers,
Slim


Related issues

Related to Redmine - Feature #26791: Send individual notification mails per mail recipient Closed

History

#1 Updated by Go MAEDA over 4 years ago

Probably you can avoid the problem by switching delivery_method to async_*. Please see EmailConfiguration for the details.

#2 Updated by Go MAEDA over 4 years ago

  • Related to Feature #26791: Send individual notification mails per mail recipient added

#3 Updated by Go MAEDA over 4 years ago

And it will be fixed if #26791 is implemented because emails will always be sent in background.

#4 Updated by Slim BENHAMMOUDA over 4 years ago

  • Status changed from New to Resolved

Many thanks,
I'm changing the issue status to resolved.

Cheers,
Slim

#5 Updated by Go MAEDA over 4 years ago

  • Status changed from Resolved to Closed
  • Resolution set to Invalid

Thank you for the feedback. Closing.

#6 Updated by Toshi MARUYAMA over 4 years ago

  • Description updated (diff)

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