Defect #29312

Spent time report does not show all logged time entries with parent task in different projects

Added by Oliver Gmelch about 4 years ago. Updated over 2 years ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Time tracking
Target version:-
Resolution: Affected version:3.4.5

Description

We are currently running into the issue that the spent time report from a parent task does not work properly when confronted with sub tasks from different projects.

So we are running a structure similar to this:
  • Projects
    • P1_Particular customer project
  • Global helpdesk
Hence, the ticket hierarchy would look like this:
  • #1: Parent task => Global helpdesk
  • #2: Development task => subtask of #1, located in project P1

On the parent task's detail page #1, all time entries tracked against any of the sub tasks are calculated correctly (including those sub tasks from other projects).
However, when clicking on the calculated time, the spent time report shows up, including spent time entries for the current project only and hence displaying incorrect values (mostly zero).

A temporary workaround for us is to visit the spent time report not directly from the project but from the global perspective which shows correct values.

So to conclude:

Given the fact that the calculation on the parent task's detail page works correctly, I would consider this a bug.

Currently running Redmine v3.4.5. In case you need more information to reproduce this behaviour, I will be glad to support.


Related issues

Duplicated by Redmine - Defect #33193: Defect for Spent time at issues page for issue that is p... Closed
Duplicated by Redmine - Defect #30359: Time entries of subtasks in other projects are not listed Closed

History

#1 Updated by Go MAEDA over 2 years ago

  • Duplicated by Defect #33193: Defect for Spent time at issues page for issue that is parent to other projects issue added

#2 Updated by Go MAEDA over 2 years ago

  • Duplicated by Defect #30359: Time entries of subtasks in other projects are not listed added

#3 Updated by VD DV over 2 years ago

Please update affected version on this issue. This Issue exists on recent versions also.
Thank you

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