Redmine

Marius BALTEANU wrote:

I cannot reproduce on 3.4.6 or current trunk, please see attached screenshot.

[...]

Please see submissions to give us more details and also, be sure that you cleared your browser cache (I recommend a "Hard clear cache" if you're using Chrome).

Thanks Marius.
I've done "Hard clear cache" and the issue persists.

Here is our system versions:

Environment:
  Redmine version                3.4.6.stable
  Ruby version                   2.2.4-p230 (2015-12-16) [x86_64-linux]
  Rails version                  4.2.8
  Environment                    production
  Database adapter               PostgreSQL
SCM:
  Subversion                     1.7.14
  Git                            1.8.3.1
  Filesystem                     
Redmine plugins:
  redmine_agile                  1.4.6
  redmine_ckeditor               1.1.5
  redmine_issue_templates        0.1.5
  redmine_per_project_formatting 0.0.4

What do you suggest?

Nuno Oliveira wrote:

Marius BALTEANU wrote:

I cannot reproduce on 3.4.6 or current trunk, please see attached screenshot.

[...]

Please see submissions to give us more details and also, be sure that you cleared your browser cache (I recommend a "Hard clear cache" if you're using Chrome).

Thanks Marius.
I've done "Hard clear cache" and the issue persists.

Here is our system versions:

[...]

What do you suggest?

Temporary remove all of your plugins, restart the web server and clear the cache again.

Marius BALTEANU wrote:

Nuno Oliveira wrote:

Marius BALTEANU wrote:

I cannot reproduce on 3.4.6 or current trunk, please see attached screenshot.

[...]

Please see submissions to give us more details and also, be sure that you cleared your browser cache (I recommend a "Hard clear cache" if you're using Chrome).

Thanks Marius.
I've done "Hard clear cache" and the issue persists.

Here is our system versions:

[...]

What do you suggest?

Temporary remove all of your plugins, restart the web server and clear the cache again.

Thanks for your quick reply.

I removed all the plugins and also update Ruby version but the issue persists.

Environment:
  Redmine version                3.4.6.stable
  Ruby version                   2.3.5-p376 (2017-09-14) [x86_64-linux]
  Rails version                  4.2.8
  Environment                    production
  Database adapter               PostgreSQL
SCM:
  Subversion                     1.7.14
  Git                            1.8.3.1
  Filesystem                     
Redmine plugins:
  no plugin installed

Nuno Oliveira wrote:

Marius BALTEANU wrote:

What browser do you use? Can you try with another and in incognito mode? I'm almost sure that is an environment issue.

Also, can you inspect the icon (using inspect element) in Chrome incognito and make a screenshot to the entire page (like in the attached example)?

Thank you Marius.
I am using Safari and Chrome with the same issue.
Attached the result when I inspect the icon.

Thanks, the screenshot reflects the issue.

The theme that you use is not a Redmine core theme. Please switch to the Default theme (Display tab in Administration) and check again.

Marius BALTEANU wrote:

Nuno Oliveira wrote:

Marius BALTEANU wrote:

What browser do you use? Can you try with another and in incognito mode? I'm almost sure that is an environment issue.

Also, can you inspect the icon (using inspect element) in Chrome incognito and make a screenshot to the entire page (like in the attached example)?

Thank you Marius.
I am using Safari and Chrome with the same issue.
Attached the result when I inspect the icon.

Thanks, the screenshot reflects the issue.

The theme that you use is not a Redmine core theme. Please switch to the Default theme (Display tab in Administration) and check again.

Perfect Marius. Yes the issue only appears with the theme that we use.

Many thanks. Problem solved.