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Feature #29958

closed

Issue creation via email automatically

Added by Gustavo Coelho over 5 years ago. Updated over 5 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid

Description

Morning guys,

I need a little help with creating issues via email. I've read the RedmineReceivingEmails wiki page, but it's really confusing to me.
You guys know, a step-by-step tutorial for this implementation?
I really need this function, and i can't do it by myself.
Thanks.

Actions #1

Updated by Bernhard Rohloff over 5 years ago

There are four ways to fetch your Mails. What exactly do you need?
I also think that the forum would be the more appropriate place to ask this question.

Actions #2

Updated by Gustavo Coelho over 5 years ago

Bernhard Rohloff wrote:

There are four ways to fetch your Mails. What exactly do you need?
I also think that the forum would be the more appropriate place to ask this question.

Actually, in my office we have a massive demand on redmine, but some people control those demands via email. What i need is a way to provides me a email - redmine integration, so those people would create new issues via email.

Actions #3

Updated by Bernhard Rohloff over 5 years ago

Well, as I have no further details on the requirements, here is my script for a Gmail hosted address and Redmine on a Bitnami VM.
The script runs inside a cron job every 10 minutes:

#!/bin/bash

PATH=/opt/bitnami/ruby/bin:$PATH

export RAILS_ENV=production

cd /opt/bitnami/apps/redmine/htdocs

bundle exec rake redmine:email:receive_imap    \
host=imap.gmail.com                            \
port=993                                       \
ssl=true                                       \
username=your_address@gmail.com                \
password=your_monster_secret_password          \
project=redmine                                \
project_from_subaddress=your_address@gmail.com \
tracker=Bug                                    \
allow_override=all 


All those parameters are described in the article and you can add/delete/change them to your needs.

Actions #4

Updated by Gustavo Coelho over 5 years ago

  • Status changed from New to Resolved
Actions #5

Updated by Marius BÄ‚LTEANU over 5 years ago

  • Status changed from Resolved to Closed
  • Resolution set to Invalid
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