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Defect #30051

closed

Auto transitions status

Added by Dmitry Khartuev over 5 years ago. Updated over 1 year ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Administration
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:
3.2.2

Description

At the moment, when a comment is received in the Closed status, the status automatically changes to Analysis. How do I change the status of Analysis to In Work.
And in the workflow and status tracker there is no analysis.

Tell me where it is configured?

Connected modules:
  1. Usability plugin
  2. Unread Issues plugin
  3. Tracker Hider plugin for Redmine
  4. Redmine SSO plugin
  5. RMPlus Devtools plugin
  6. Redmine User Mentions plugin
  7. Redmine Workflow Enhancements
  8. Redmine Work Time plugin
  9. Redmine Webhook plugin
  10. Redmine per project formatting plugin
  11. Redmine (Monitoring & Controlling | Monitoramento & Controle)
  12. Redmine Lightbox 2
  13. Redmine Issue Templates plugin
  14. Redmine Issue Tabs plugin
  15. Redmine Graphs plugin
  16. DMSF
  17. Redmine Custom Workflow plugin
  18. Redmine Helpdesk plugin (PRO version)
  19. Redmine CRM plugin (PRO version)
  20. Redmine Code Review plugin
  21. Redmine Checklists plugin (PRO version)
  22. Redmine Agile plugin (PRO version)
  23. Recurring Tasks (Issues)
  24. Quick Edit plugin
  25. Progressive Projects List plugin
  26. Planner
  27. Luxury Buttons plugin
  28. Global Roles plugin
  29. Extra Queries plugin
  30. Custom Menu Redmine
  31. Clipboard image paste
  32. A common libraries
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 #1

Updated by Go MAEDA over 4 years ago

  • Status changed from New to Closed
  • Resolution set to Invalid

Please use forums for questions. Issues are used to report a bug, suggesting a new feature, or submitting a patch. Reading How to request help may be helpful for you.

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 #2

Updated by Dimitar (RedmineUP) over 1 year ago

Dear Dmitry,

This is Dimitar from the RedmineUP Support Team.

I see that you have some of our plugins on your list:

Redmine Helpdesk plugin (PRO version)
Redmine CRM plugin (PRO version)
Redmine Checklists plugin (PRO version)
Redmine Agile plugin (PRO version)

So, could you please contact our support team at ? And our support engineers will help you investigate the situation.

We look forward to hearing from you.

Best Regards,
Dimitar from the RedmineUP Support Team

Dmitry Khartuev wrote:

At the moment, when a comment is received in the Closed status, the status automatically changes to Analysis. How do I change the status of Analysis to In Work.
And in the workflow and status tracker there is no analysis.

Tell me where it is configured?

Connected modules:
  1. Usability plugin
  2. Unread Issues plugin
  3. Tracker Hider plugin for Redmine
  4. Redmine SSO plugin
  5. RMPlus Devtools plugin
  6. Redmine User Mentions plugin
  7. Redmine Workflow Enhancements
  8. Redmine Work Time plugin
  9. Redmine Webhook plugin
  10. Redmine per project formatting plugin
  11. Redmine (Monitoring & Controlling | Monitoramento & Controle)
  12. Redmine Lightbox 2
  13. Redmine Issue Templates plugin
  14. Redmine Issue Tabs plugin
  15. Redmine Graphs plugin
  16. DMSF
  17. Redmine Custom Workflow plugin
  18. Redmine Helpdesk plugin (PRO version)
  19. Redmine CRM plugin (PRO version)
  20. Redmine Code Review plugin
  21. Redmine Checklists plugin (PRO version)
  22. Redmine Agile plugin (PRO version)
  23. Recurring Tasks (Issues)
  24. Quick Edit plugin
  25. Progressive Projects List plugin
  26. Planner
  27. Luxury Buttons plugin
  28. Global Roles plugin
  29. Extra Queries plugin
  30. Custom Menu Redmine
  31. Clipboard image paste
  32. A common libraries
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