Patch #3123


Check additional mail headers when creating issues via email

Added by Duncan Harris about 15 years ago. Updated over 7 years ago.

Needs feedback
Email receiving
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We have a setup with Redmine where users often send mail using different from addresses in the email. We use Google Apps for email, but this would apply to other mail systems where users can set up multiple from addresses in their email.

If users send email with a different from address than their registered one then Redmine ignores the incoming email.

To fix this issue I created the attached modification which checks the mail headers "Return-Path", "Sender" and finally "From" (as before) for a match to a user account.

The "Return-Path" header relies on getting mail server to set this to the envelope sender address. I use the preline program with qmail to get this set.

This works because Google Apps email (and GMail) always set the Sender and envelope sender addresses to the users main or canonical email address even if they choose a different "From" address.


mail_handler.rb.patch (1.7 KB) mail_handler.rb.patch Patch for app/models/mail_handler.rb Duncan Harris, 2009-04-05 17:54
Actions #1

Updated by Duncan Harris about 15 years ago

  • Assignee set to Jean-Philippe Lang

Thought maybe I should assign this as didn't hear anything. Hope this is the right thing to do.

Actions #2

Updated by Duncan Harris about 15 years ago

By the way the patch was based on revision r2659

Actions #3

Updated by Jean-Philippe Lang over 14 years ago

  • Category changed from Email notifications to Email receiving
Actions #4

Updated by Go MAEDA over 7 years ago

  • Status changed from New to Needs feedback

Redmine now supports multiple email addresses for each user (#4244).
I think we can use the feature to resolve the problem described in this issue, so we don't have to implement this.


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