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Feature #32641

closed

"general_csv_encoding:" should be "UTF-8" in en.yml.

Added by Tomoko Shimizu over 4 years ago. Updated over 4 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Issues list
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid

Description

When language on "My Account" is set to “English” , then the Japanese character strings in tickets change to “????” when exporting to csv.

This is caused by that in "config/locales/en.yml" the English encoding setting is "general_csv_encoding: ISO-8859-1". If the setting is "general_csv_encoding: UTF-8", "????" will not happen.

Many users use both English and native language (not-English).

So "general_csv_encoding:" should be "UTF-8" in en.yml.English is special and different from other languages.


Related issues

Related to Redmine - Feature #26279: Allow switching the encoding to UTF-8 when exporting to CSVClosedGo MAEDA

Actions
Actions #1

Updated by Go MAEDA over 4 years ago

FYI: You can switch the CSV encoding to UTF-8 when exporting data. This feature is supported in Redmine 4.0 or later (#26279).

Actions #2

Updated by Tomoko Shimizu over 4 years ago

Sorry for not knowing the improvement of Redmine 4.x. My Redmine version is still 3.x. Please close this issue. And I now understand that UTF-8 with BOM causes error with old versions's excel.

Actions #3

Updated by Marius BĂLTEANU over 4 years ago

  • Status changed from New to Needs feedback
  • Resolution set to Invalid

Tomoko Shimizu wrote:

Sorry for not knowing the improvement of Redmine 4.x. My Redmine version is still 3.x. Please close this issue. And I now understand that UTF-8 with BOM causes error with old versions's excel.

Thanks.

Actions #4

Updated by Marius BĂLTEANU over 4 years ago

  • Related to Feature #26279: Allow switching the encoding to UTF-8 when exporting to CSV added
Actions #5

Updated by Marius BĂLTEANU over 4 years ago

  • Status changed from Needs feedback to Closed
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