"general_csv_encoding:" should be "UTF-8" in en.yml.
When language on "My Account" is set to “English” , then the Japanese character strings in tickets change to “????” when exporting to csv.
This is caused by that in "config/locales/en.yml" the English encoding setting is "general_csv_encoding: ISO-8859-1". If the setting is "general_csv_encoding: UTF-8", "????" will not happen.
Many users use both English and native language (not-English).
So "general_csv_encoding:" should be "UTF-8" in en.yml.English is special and different from other languages.
#3 Updated by Marius BALTEANU almost 2 years ago
- Status changed from New to Needs feedback
- Resolution set to Invalid
Tomoko Shimizu wrote:
Sorry for not knowing the improvement of Redmine 4.x. My Redmine version is still 3.x. Please close this issue. And I now understand that UTF-8 with BOM causes error with old versions's excel.