Ability to set default start/due date via the CLI for issues created by the MailHandler
I am using redmine as a helpdesk in our environment. When people send an email to firstname.lastname@example.org they can specify the Start Date: or Due Date: in the body of the email. However I would like to make all emails coming in through this rake task to have a default due date of the day it was entered. I tried adding the following line to my email retrieval script but it does not seem to have any effect.
due_date=$(date +%Y-%m-%d)due_date=$(date +%Y-%m-%d)
Is redmine not currently capable of this or am I missing something? I have included the whole email retrieval script below:
cd /usr/share/redmine-4.0 rake -f /usr/share/redmine-4.0/Rakefile \ redmine:email:receive_imap \ allow_override=all \ project=helpdesk \ unknown_user=accept \ no_permission_check=1 \ tracker="IT Support" \ RAILS_ENV="production" \ move_on_success=submitted \ move_on_failure=failed \ assigned_to=username \ due_date=$(date +%Y-%m-%d) \ host=mail.contoso.com \ email@example.com \ password=obscurepassword \
Updated by Mischa The Evil about 3 years ago
- Subject changed from Ability to set start date via Rake task when turning emails into issues to Ability to set default start/due date via the CLI for issues created by the MailHandler
Shane Corbin wrote:
Setting default start/due dates via the CLI for issues which are created by the MailHandler is currently not (yet) supported. See:
Is redmine not currently capable of this or am I missing something? [...]
Edit by Mischa The Evil: see eg. r14789 for #7346 to see how this could be implemented.
Updated by Jenda Benda over 1 year ago
thank you for all your work.
I've spent quite a lot of time making this work, looking for errors in logs and my settings and I've just found now, that due_date is not supported...
Could you please try to implement this as it would help a lot... Currently new issues created via emails are without due_date set and can be missed by users...
thank you so much