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Defect #34589

closed

My issues do not appear following a migration

Added by Quentin D. over 3 years ago. Updated over 1 year ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:
4.1.1

Description

Hello,

Following a redmine migration (2.3.0 --> 4.1.1), my issues are not displayed. However, in the database I can see it. Did I miss something? Can a plugin be the cause?

New environnement :

Environment:
Redmine version 4.1.1.stable
Ruby version 2.5.5-p157 (2019-03-15) [x86_64-linux-gnu]
Rails version 5.2.4.2
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Git 2.20.1
Filesystem
Redmine plugins:
no plugin installed

Old :

Environment:
Redmine version 2.3.0.stable.11718
Ruby version 1.9.3 (i486-linux)
Rails version 3.2.13
Environment production
Database adapter Mysql2
Redmine plugins:
redmine_agile 1.3.3
redmine_graphs 0.1.0
redmine_hours 0.1.0

I will be grateful for your help,

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 #1

Updated by Go MAEDA over 3 years ago

  • Status changed from New to Closed
  • Resolution set to Invalid

Please use forums for questions. Issues are used to report a bug, suggesting a new feature, or submitting a patch. Reading How to request help may be helpful for you.

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 #2

Updated by Dimitar (RedmineUP) over 1 year ago

Dear Quentin,

This is Dimitar from the RedmineUP Support Team.

I see that you have some of our plugins on your list:

 redmine_agile 1.3.3

So, could you please contact our support team at ? And our support engineers will help you investigate the situation.

We look forward to hearing from you.

Best Regards,
Dimitar from the RedmineUP Support Team

Quentin D. wrote:

Hello,

Following a redmine migration (2.3.0 --> 4.1.1), my issues are not displayed. However, in the database I can see it. Did I miss something? Can a plugin be the cause?

New environnement :

Environment:
Redmine version 4.1.1.stable
Ruby version 2.5.5-p157 (2019-03-15) [x86_64-linux-gnu]
Rails version 5.2.4.2
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Git 2.20.1
Filesystem
Redmine plugins:
no plugin installed

Old :

Environment:
Redmine version 2.3.0.stable.11718
Ruby version 1.9.3 (i486-linux)
Rails version 3.2.13
Environment production
Database adapter Mysql2
Redmine plugins:
redmine_agile 1.3.3
redmine_graphs 0.1.0
redmine_hours 0.1.0

I will be grateful for your help,

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