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Defect #35605

closed

image upload error

Added by Burgess Chen over 2 years ago. Updated over 2 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Files
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:

Description

Hi, my colleague has some problems using redmine
When he uploads pictures or files, there will be an error
As in the picture

The machine performance has been checked and there is no abnormality


Files

Snipaste_2021-07-26_14-56-06.png (42.8 KB) Snipaste_2021-07-26_14-56-06.png Burgess Chen, 2021-07-26 08:58
FileUploadError.PNG (8.28 KB) FileUploadError.PNG Rishikesh Pawar1, 2021-07-26 09:31
image.png (37.9 KB) image.png Burgess Chen, 2021-07-26 12:14
Info.PNG (13.8 KB) Info.PNG Write Permissions are allowed Rishikesh Pawar1, 2021-07-26 15:06
Info.PNG (13.8 KB) Info.PNG Rishikesh Pawar1, 2021-07-26 15:09
Snipaste_2021-07-27_09-26-11.png (558 KB) Snipaste_2021-07-27_09-26-11.png Burgess Chen, 2021-07-27 03:45
Actions #1

Updated by Rishikesh Pawar1 over 2 years ago

Even We are also facing the same issue. We tried increasing the file Size from Admin login, however the problem still persists.

Actions #2

Updated by Rishikesh Pawar1 over 2 years ago

My current version
Environment:
Redmine version 4.1.1.stable
Ruby version 2.5.8-p224 (2020-03-31) [x64-mingw32]
Rails version 5.2.4.2
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Git 2.26.1
Filesystem
Redmine plugins:
no plugin installed

Actions #3

Updated by C S over 2 years ago

Have you checked the write permissions yet?
You can see it under Administration-> Information

Actions #4

Updated by Burgess Chen over 2 years ago

An error was found after inspection, as shown in the picture
How to adjust this part

Actions #5

Updated by Rishikesh Pawar1 over 2 years ago

Write Permissions are allowed. Please see the attached image. This is on Windows Environment.

Actions #6

Updated by Rishikesh Pawar1 over 2 years ago

C S wrote:

Have you checked the write permissions yet?
You can see it under Administration-> Information

Yes Write Permissions are allowed. Please see the attached image. This is on Windows Environment.

Actions #7

Updated by Burgess Chen over 2 years ago

Thank you very much, the system used is the relevant version of Linux as shown in the picture
The upload function was normal last week, but I only received the response yesterday, and there will be errors when uploading.

Actions #8

Updated by Burgess Chen over 2 years ago

Burgess Chen wrote:

Hi, my colleague has some problems using redmine
When he uploads pictures or files, there will be an error
As in the picture

The machine performance has been checked and there is no abnormality

-------------------------------------------------------------------------
0727:

After adjusting the folder permissions, files can be uploaded normally
Thank you all for your help

Actions #9

Updated by Marius BÄ‚LTEANU over 2 years ago

  • Status changed from New to Closed
  • Resolution set to Invalid

Thanks for your feedback.

Actions #10

Updated by Go MAEDA over 2 years ago

Please use forums for questions. Issues are used to report a bug, suggesting a new feature, or submitting a patch. Reading How to request help may be helpful for you.

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