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Feature #37725

closed

Change Issue Priority Due to Mail Subject

Added by Optimal OP Grupo Innova almost 4 years ago. Updated 2 days ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
-
Resolution:
Wont fix

Description

Hi to everyone,

I have the following case: we often receive alert e-mails from our firewalls, NAS, etc...

I would like to know if there is any formula to configure that when we receive one of these emails, through certain keywords present in the subject of the emails, a new issue can be registered with the priority status "Immediate".

Thank you in advance.

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 #1

Updated by Go MAEDA almost 4 years ago

  • Tracker changed from Defect to Feature
  • Category changed from Issues to Email receiving
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 #2

Updated by Go MAEDA 2 days ago

  • Status changed from New to Closed
  • Resolution set to Wont fix

You can already do this by adding a line such as "Priority: Immediate" to the body of the email and running the mail handler with the allow_override=priority option (see RedmineReceivingEmails).

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