Feature #13425

Ignore X-Autoreply mails

Added by Maxim Krušina almost 5 years ago. Updated about 3 years ago.

Status:ClosedStart date:
Priority:LowDue date:
Assignee:Maxim Krušina% Done:

0%

Category:Email receiving
Target version:3.0.0
Resolution:Fixed

Description

When someone of our team has autoresponder ON (vacation, etc.) it's very annoying that these autoreply messages are parsed into the ticket's stream.
I guess that there can be really easy sollution:

Parse header for specific string, if it is auto-reply, simply don't process.

We're using Google Apps, in this case it seems to be this:
  • X-Autoreply: yes
but probably, there will be more standards:

PS: yep. still stucked to: 1.3.1.stable.8922, I'll upgrade to 2.x soon :)


Related issues

Related to Redmine - Defect #15999: Ignoring out of office emails Closed

Associated revisions

Revision 13738
Added by Toshi MARUYAMA about 3 years ago

ignore X-Autoreply mails (#15999, #13425)

Contributed by Karel Pičman.

History

#1 Updated by Mischa The Evil almost 5 years ago

Maxim, hasn't this been covered by #2879, #2984, #9534, #10607 and #10835?

#2 Updated by Maxim Krušina almost 5 years ago

  • Status changed from New to Needs feedback
  • Assignee set to Maxim Krušina
  • Priority changed from High to Low

Probably by this one: #10607
We will upgrade to 1.4.x and then I'll check it again

#3 Updated by Toshi MARUYAMA about 3 years ago

#4 Updated by Toshi MARUYAMA about 3 years ago

  • Subject changed from Dont parse autoreply emails into the issue feed (or elsewhere) to Ignore X-Autoreply mails
  • Status changed from Needs feedback to New
  • Target version set to 3.0.0

#5 Updated by Toshi MARUYAMA about 3 years ago

  • Status changed from New to Closed
  • Resolution set to Fixed

Committed in trunk r13738.

Also available in: Atom PDF