Do not display thumbnails

Added by Anton Soya over 8 years ago

debian squeezy
redmine 2.2.4
ruby 1.8
rubygems 1.8

Do not display thumbnails:

no_thumbl.gif (27 KB)

Replies (12)

RE: Do not display thumbnails - Added by Filou Centrinov over 8 years ago

You have to install rmagick:

gem rmagick

When you have trouble with that check this forum.

RE: Do not display thumbnails - Added by Etienne Massip over 8 years ago

Not sure you need rmagick but you need to have ImageMagick installed and its convert executable in PATH of the account running the redmine instance.

RE: Do not display thumbnails - Added by Anton Soya over 8 years ago

ImageMagick already installed, gem rmagick install, but it did not affect. Explain what actions I have to spend, this is my first experience working with Redmine. Thank you.

RE: Do not display thumbnails - Added by Etienne Massip over 8 years ago

Anton Soya wrote:

ImageMagick already installed, gem rmagick install, but it did not affect. Explain what actions I have to spend, this is my first experience working with Redmine. Thank you.

Try running convert -version.

RE: Do not display thumbnails - Added by Etienne Massip over 8 years ago

Please don't mix everything.

Thumbnails generation don't use RMagick, see #12529.

RE: Do not display thumbnails - Added by Anton Soya over 8 years ago

RMagick available - ok
But not affect!

Снимок.png (126 KB)

RE: Do not display thumbnails - Added by Etienne Massip over 8 years ago

Do you people read my comments?

RE: Do not display thumbnails - Added by Anton Soya over 8 years ago

Sorry, did not see

convert -version
Version: ImageMagick 6.6.0-4 2012-05-03 Q16 http://www.imagemagick.org
Copyright: Copyright (C) 1999-2010 ImageMagick Studio LLC
Features: OpenMP

P.S. bug in this site, i do not write quote, "Internal error"

RE: Do not display thumbnails - Added by Etienne Massip over 8 years ago

Any error in production.log?

Are you sure the user running the Redmine server:
  • has write permission to tmp and its subdirs?
  • can run convert command?

You can try to set the full path to the convert executable in config/configuration.yml (see source:tags/2.3.0/config/configuration.yml.example#L171).

RE: Do not display thumbnails - Added by Anton Soya over 8 years ago

I win! :)
Problem was in permission /tmp/thumbnails
thanks
сlose

RE: Do not display thumbnails - Added by shakib a 3 months ago

In my case i noticed that production.log reports the following error:

Imagemagick's convert binary (convert) not available
  Couldn't find template for digesting: people/avatar

So i checked and found that 'convert' command works in the redmine htdocs path and even the path to 'convert' binary file is saved in the configuration.yml under the "imagemagick_convert_command:" key but the error is persistent!

In "/apps/redmine/htdocs/config/configuration.yml" i changed the key/value "imagemagick_convert_command:" position to "production:" section with the correct path to 'convert' binary and restarted apache server, the problem was solved and thumbnails now are showing.

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