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Feature #15837

open

Reply to closed ticket changes status to "reopen" designated status

Added by guzzi jones about 10 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

when an email is received from a valid user to a closed issue that issue's status is set to the designated "reopen" status.
2 parts
1. there is a setting in administration | settings | status | - check box for which status is the reopen status. like there currently is a checkbox for "default value" or "closed"
2. when a closed issue receives an update via email or the web interface it is set to the "reopen" status designated.

Environment:
Redmine version 2.4.1.stable
Ruby version 1.8.7-p352 (2011-06-30) [x86_64-linux]
Rails version 3.2.16
Environment production
Database adapter PostgreSQL
SCM:
Subversion 1.6.17
Git 1.7.9.5
Filesystem
Redmine plugins:
no plugin installed


Related issues

Related to Redmine - Patch #11495: Reopen closed issues on reply by emailNew

Actions
Related to Redmine - Feature #15838: feedback recived status designationNew

Actions
Related to Redmine - Feature #22280: change automatically the status A to B (and the assignee) when an user add a noteNew

Actions
Related to Redmine - Patch #16364: Issue workflow doesn't force status transition though workflow is defined soNew

Actions
Actions #1

Updated by Toshi MARUYAMA about 10 years ago

  • Related to Patch #11495: Reopen closed issues on reply by email added
Actions #2

Updated by Toshi MARUYAMA about 10 years ago

  • Related to Feature #15838: feedback recived status designation added
Actions #3

Updated by Go MAEDA about 8 years ago

  • Related to Feature #22280: change automatically the status A to B (and the assignee) when an user add a note added
Actions #4

Updated by Toshi MARUYAMA almost 7 years ago

  • Related to Patch #16364: Issue workflow doesn't force status transition though workflow is defined so added
Actions

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