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Defect #25828

open

Issue visibility problems on 3.3.1

Added by Leo Antunes almost 7 years ago. Updated almost 7 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Affected version:
3.3.1

Description

Hi,

We've recently migrated from 2.5.1 to 3.3.1 without any noteworthy problems. However, after migration we started noticing a few strange problems affecting non-admin users:
  • Some trackers are missing from project's overview pages and the existing ones have massively reduced issue counts.
  • Clicking on "View all issues" on the overview page leads to an empty issues list.
  • However: clicking on "Issues" on the project's navbar leads to correct listings (the only difference seems to be the "?set_filter=1" querystring).
  • Following the same pattern: changing the filter leads to empty lists, which then work after clicking on "Issues" on the navbar again (so, again, "?set_filter=1" seems to be the only difference)
  • The issues API also delivers empty results as soon as a filter is provided (simply accessing issues.json without a filter shows the appropriate issues)

The admin users see everything as it should be, leading me to believe this might be a permission issue, but we double and triple-checked all settings.
We also cloned the whole redmine instance and removed all plugins to make sure this wasn't caused by some monkey-patching of models.

I couldn't find any existing issue mentioning any similar behavior.

Files

Download all files
redmine_project_overview_workaround.patch (1.05 KB) redmine_project_overview_workaround.patch workaround for project overview and tracker totals Leo Antunes, 2017-05-16 17:30
redmine_issues_api_workaround.patch (516 Bytes) redmine_issues_api_workaround.patch workaround for issues API and issues filter changing Leo Antunes, 2017-05-16 17:30

Related issues

Related to Redmine - Defect #26376: Wrong issue counts and spent time on project overviewClosedJean-Philippe Lang

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