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Patch #2685

open

Display notice when commenting on closed tickets

Added by Brad Beattie about 15 years ago. Updated about 11 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
2009-02-06
Due date:
% Done:

0%

Estimated time:

Description

Consider the following scenario. An issue is opened, resolved and closed. An inexperienced user X doesn't have access to reopen the issue. Instead of creating a new issue and relating it to the old issue, user X instead comments on the issue and reassigns it back to experienced user Y. This closed issue is now assigned to user Y, but they never notice it as its closed.

While we can't prevent poor behaviour like this, we can at least provide some sort of warning message to the inexperienced user.

The attached patch displays a warning if a user comments on a closed ticket.


Files

warning.patch (1.31 KB) warning.patch Brad Beattie, 2009-02-06 00:48

Related issues

Related to Redmine - Feature #7557: Deny editing of descriptions of closed issuesClosed2011-02-05

Actions
Related to Redmine - Feature #13814: No more comments when ticket closedNew

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