Defect #3949

custom ticket status can not be shown.

Added by yang mike about 11 years ago. Updated about 11 years ago.

Status:ClosedStart date:2009-09-30
Priority:NormalDue date:
Assignee:-% Done:


Target version:-
Resolution:Invalid Affected version:


Hi. I would like to custom the ticket's status as a manager by the "ticket status".
what I did is:
1, delete the all default status but the "new".
2, create new some statuses and save.
3, login as a user, and create a new ticket.
4, Select the status.
There is only one status taht I can select, which is setted as default one.
PS: I added some custom fields before I do above.
something wrong with my setting?


#1 Updated by Martin Schneider about 11 years ago

It sounds that you have forgot to define a workflow.

#2 Updated by Jean-Philippe Lang about 11 years ago

  • Status changed from New to Closed
  • Affected version (unused) deleted (0.8.5)
  • Resolution set to Invalid
  • Affected version deleted (0.8.5)

Also available in: Atom PDF