custom ticket status can not be shown.
Hi. I would like to custom the ticket's status as a manager by the "ticket status".
what I did is:
1, delete the all default status but the "new".
2, create new some statuses and save.
3, login as a user, and create a new ticket.
4, Select the status.
There is only one status taht I can select, which is setted as default one.
PS: I added some custom fields before I do above.
something wrong with my setting?
#2 Updated by Jean-Philippe Lang about 11 years ago
- Status changed from New to Closed
- Affected version (unused) deleted (
- Resolution set to Invalid
- Affected version deleted (