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Defect #3949

closed

custom ticket status can not be shown.

Added by yang mike over 14 years ago. Updated over 14 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
2009-09-30
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:

Description

Hi. I would like to custom the ticket's status as a manager by the "ticket status".
what I did is:
1, delete the all default status but the "new".
2, create new some statuses and save.
3, login as a user, and create a new ticket.
4, Select the status.
There is only one status taht I can select, which is setted as default one.
PS: I added some custom fields before I do above.
something wrong with my setting?

Actions #1

Updated by Martin Schneider over 14 years ago

It sounds that you have forgot to define a workflow.

Actions #2

Updated by Jean-Philippe Lang over 14 years ago

  • Status changed from New to Closed
  • Affected version (unused) deleted (0.8.5)
  • Resolution set to Invalid
  • Affected version deleted (0.8.5)
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