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Defect #40073

closed

Support for continously getting High CPU Alert because of Application Services

Added by Divya Jain 4 months ago. Updated 4 months ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:
4.2.2

Description

We are using OneQ Neo platform. We are frequently getting High CPU alerts because of "Passenger Ruby" service.
Screenshot attached. Please help for what it is used and guide how can I avoid such alerts and optimize it .

Files

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CPU PRocess High.PNG (107 KB) CPU PRocess High.PNG Divya Jain, 2024-01-17 07:29
high cpu processes - 26.12.PNG (103 KB) high cpu processes - 26.12.PNG Divya Jain, 2024-01-17 07:29
process with CPU - list.PNG (112 KB) process with CPU - list.PNG Divya Jain, 2024-01-17 07:29
process with CPU.PNG (112 KB) process with CPU.PNG Divya Jain, 2024-01-17 07:29
services running while high CPU alert.PNG (118 KB) services running while high CPU alert.PNG Divya Jain, 2024-01-17 07:29
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 #1

Updated by Marius BĂLTEANU 4 months ago

  • Private changed from No to Yes

Please do not test Redmine here.

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 #2

Updated by Divya Jain 4 months ago

Where to update then?
Kindly guide me to resolve this at the earliest.

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 #3

Updated by Holger Just 4 months ago

  • Category deleted (Ruby support)
  • Status changed from New to Closed
  • Private changed from Yes to No
  • Resolution set to Invalid

For help with the Bitnami distribution, please use the Bitnami support channels. Their deployment model is specific to Bitnami and we from the Redmine project have no influence in it.

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