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Defect #43666

closed

redmine:email:receive_imap does not read issue attributes from the body of the email

Added by arut s2 1 day ago. Updated about 8 hours ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:
6.1.1

Description

I'm following the official guide (https://www.redmine.org/projects/redmine/wiki/redminereceivingemails), trying to fetch ( IMAP ) and create new issues from emails.
Using Linux, launching redmine:6.1.1-trixie in docker (paired with postgres:14.5).
Allowed anonymous users to create an issue in the Redmine settings.
Created a project "test-project".

I use the body of the letter the same as the official guides:
This is a new issue that overrides a few attributes
[...]

Project: test-project
Tracker: Bug
Priority: Urgent
Status: New

For fetch, I run the following command:

docker compose exec redmine rake redmine:email:receive_imap \
  RAILS_ENV=production unknown_user=accept \
  host=<masked> starttls=true username=<masked> password=<masked>

and get this error:
E, [2026-01-12T10:54:36.953222 #161] ERROR -- : MailHandler: Validation failed: Tracker cannot be blank, Priority cannot be blank, Status cannot be blank

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 #1

Updated by arut s2 1 day ago

I use the body of the letter the same as the official guides.

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 #2

Updated by Anonymous 1 day ago

  • File clipboard-202601121518-w0ugz.png added
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 #3

Updated by Holger Just 1 day ago

  • File deleted (clipboard-202601121518-w0ugz.png)
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 #4

Updated by Holger Just 1 day ago

  • Status changed from New to Closed
  • Resolution set to Invalid

You need to specify the attributes which should be settable form the mail body with --allow-override or set --allow-override=all to allow all attributes to be set there.

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 #5

Updated by arut s2 about 8 hours ago

Yes, I'm sorry, I forgot to point out that I already tried with allow_override=all (and not --allow-override, because invalid option: --allow-override=all) but the situation has not changed:

➜ docker compose exec redmine rake redmine:email:receive_imap \
  RAILS_ENV=production unknown_user=accept \
  host=<masked> starttls=true username=<masked> password=<masked> \
  allow_override=all --trace

** Invoke redmine:email:receive_imap (first_time)
** Invoke environment (first_time)
** Execute environment
I, [2026-01-13T07:13:25.312581 #66]  INFO -- : [#<Pathname:/usr/src/redmine/app/assets/fonts>, #<Pathname:/usr/src/redmine/app/assets/images>, #<Pathname:/usr/src/redmine/app/assets/javascripts>, #<Pathname:/usr/src/redmine/app/assets/stylesheets>, #<Pathname:/usr/src/redmine/app/assets/themes>, #<Pathname:/usr/src/redmine/app/javascript>, #<Pathname:/usr/src/redmine/vendor/javascript>, #<Pathname:/usr/local/bundle/gems/requestjs-rails-0.0.14/app/assets/javascripts>, #<Pathname:/usr/local/bundle/gems/doorkeeper-5.8.2/app/assets/stylesheets>, #<Pathname:/usr/local/bundle/gems/doorkeeper-5.8.2/vendor/assets/stylesheets>, #<Pathname:/usr/local/bundle/gems/stimulus-rails-1.3.4/app/assets/javascripts>, #<Pathname:/usr/local/bundle/gems/actioncable-7.2.3/app/assets/javascripts>, #<Pathname:/usr/local/bundle/gems/actionview-7.2.3/app/assets/javascripts>, #<Pathname:/usr/src/redmine/app/assets/javascripts>, #<Pathname:/usr/src/redmine/app/assets/images>, #<Pathname:/usr/src/redmine/app/assets/stylesheets>, #<Pathname:/usr/src/redmine/app/assets/themes/alternate/stylesheets>, #<Pathname:/usr/src/redmine/app/assets/themes/classic/stylesheets>, #<Pathname:/usr/src/redmine/app/assets/themes/classic/images>]
** Execute redmine:email:receive_imap
E, [2026-01-13T07:13:26.603637 #66] ERROR -- : MailHandler: Validation failed: Tracker cannot be blank, Priority cannot be blank, Status cannot be blank

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