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Defect #43666

closed

redmine:email:receive_imap does not read issue attributes from the body of the email

Added by arut s2 1 day ago. Updated about 8 hours ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:
6.1.1

Description

I'm following the official guide (https://www.redmine.org/projects/redmine/wiki/redminereceivingemails), trying to fetch ( IMAP ) and create new issues from emails.
Using Linux, launching redmine:6.1.1-trixie in docker (paired with postgres:14.5).
Allowed anonymous users to create an issue in the Redmine settings.
Created a project "test-project".

I use the body of the letter the same as the official guides:
This is a new issue that overrides a few attributes
[...]

Project: test-project
Tracker: Bug
Priority: Urgent
Status: New

For fetch, I run the following command:

docker compose exec redmine rake redmine:email:receive_imap \
  RAILS_ENV=production unknown_user=accept \
  host=<masked> starttls=true username=<masked> password=<masked>

and get this error:
E, [2026-01-12T10:54:36.953222 #161] ERROR -- : MailHandler: Validation failed: Tracker cannot be blank, Priority cannot be blank, Status cannot be blank

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