Defect #4922

blank page appear often when creating new issus

Added by gald arion over 11 years ago. Updated about 11 years ago.

Status:ClosedStart date:2010-02-24
Priority:NormalDue date:
Assignee:-% Done:


Target version:-
Resolution:Invalid Affected version:


with redmine hosted by webrick, blank page often appear when creating new issus
and sometimes on other pages


#1 Updated by gald arion over 11 years ago

sorry i forgot informations,

- mysql server 5.0.67
- ruby 1.8.7 p72
- rails 2.3.5

#2 Updated by Jean-Philippe Lang over 11 years ago

Can not reproduce.

#3 Updated by Christian Bradley over 11 years ago

I cannot reproduce either. Suggesting to close issue...

#4 Updated by jw jw over 11 years ago

This is definitely a real issue. I'm getting this in both firefox 3.6 and IE8 on win7

Ruby 1.8.7
redmine 0.9.2.devel

It happens when you create a new issue, or update an existing one. About 4 out of 5 times it will work correctly and 1 in 5 times it will produce a blank page.

#5 Updated by Minh-Quân Tran over 11 years ago

This issue happens to me frequently when I update a ticket
In Apache log, I got a error code 500

This issue happens when I use either apache with passenger or apache proxy redirection with webrick

[26/Feb/2010:10:57:01 +0100] "POST /issues/787/edit HTTP/1.1" 500 576 "https://xxxxxxxxx/issues/787"

#6 Updated by Anthony Cartmell over 11 years ago

I'm been getting this too, with webrick, since I updated from redmine 0.8 to 0.9.

Opera 10.53
Ruby 1.8.6
Redmine 0.9.4.stable.3764

It appears that the redirect from /issues/nnn/edit to /issues/nnn fails, when you submit an update to an issue. The changes are committed to the database, so nothing is lost, you just see a blank page at the /edit URL rather than seeing the issue page.

Sadly the effect appears to be completely random, so not easy to narrow down. It happens often enough to be annoying!

#7 Updated by Anthony Cartmell over 11 years ago

Still a problem now that I've upgraded to 1.0.0.stable.3859

Opera 10.60 / FireFox 3.6.6
Ruby 1.8.6
Redmine 1.0.0.stable.3859

Because of this I can't change the filters on the Issue view, and often when editing an issue I get a blank page on submitting the changes :(

#8 Updated by Anthony Cartmell over 11 years ago

  • Status changed from New to Resolved

Found the fix, thanks to the message boards!

If running with webrick, add the "-d" command-line switch to make the server run as a daemon. This fixes the random blank pages and the filtering issue.

#9 Updated by Jean-Baptiste Barth about 11 years ago

  • Status changed from Resolved to Closed
  • Priority changed from High to Normal
  • Affected version (unused) deleted (0.9.2)
  • Resolution set to Invalid
  • Affected version deleted (0.9.2)

Closing it as it's was a hosting problem and it's solved

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