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Defect #9324

closed

Emails not being sent if bcc option is checked

Added by Bruno Medeiros over 12 years ago. Updated over 12 years ago.

Status:
Closed
Priority:
High
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
2011-09-27
Due date:
% Done:

0%

Estimated time:
Resolution:
Duplicate
Affected version:

Description

Some users of my Redmine instance complained about not receiving email when tried to recover the password. I entered the email config page and sent a test email, that was NOT delivered. Trying to discover why, I unchecked the bcc checkbox, saved, and sent the test email again. And it worked! As far as I tested, All emails sent to only 1 destination is not being sent correctly. The email is sent, but there is neither a "to" nor a "bcc" in the message (I checked my gmail and could see the mesages, but without destination).

Follows logs with the test email being sent with and without bcc.


Redmine 1.2.1.stable.7540 (MySQL)

About your application's environment
Ruby version 1.8.7 (x86_64-linux)
RubyGems version 1.3.7
Rack version 1.1.2
Rails version 2.3.11
Active Record version 2.3.11
Active Resource version 2.3.11
Action Mailer version 2.3.11
Active Support version 2.3.11
Environment production
Database adapter mysql
Database schema version 20110511000000


Files

log-with-bcc.txt (398 Bytes) log-with-bcc.txt Bruno Medeiros, 2011-09-27 06:14
message-with-bcc.txt (2.57 KB) message-with-bcc.txt Bruno Medeiros, 2011-09-27 06:14
log-without-bcc.txt (420 Bytes) log-without-bcc.txt Bruno Medeiros, 2011-09-27 06:14
message-without-bcc.txt (2.6 KB) message-without-bcc.txt Bruno Medeiros, 2011-09-27 06:14
test-with-bcc-outside-redmine.txt (666 Bytes) test-with-bcc-outside-redmine.txt a message sent outside redmine using the same account Bruno Medeiros, 2011-09-27 15:30

Related issues

Is duplicate of Redmine - Feature #8516: Email notifications without the recipient treated as attempted fraud by mail clientsClosed2011-06-03

Actions
Actions #1

Updated by Bruno Medeiros over 12 years ago

I double checked my email account now, and see all the messages are in the spam box... Although they were sent, there is something wrong in the message for it to be considered a spam, because I did a test outside Redmine, using the same account redmine uses and sending a message, with bcc, to the same destination, and it worked. I'm attaching the original of this test message.

Please edit the subject to "Emails being considered spam if bcc option is checked", I don't have permission to do that.

Actions #2

Updated by Etienne Massip over 12 years ago

  • Status changed from New to Closed
  • Resolution set to Duplicate

Closed as duplicate of #8516.

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