Redmine

Some of my projects are working as a request tracking system and not all customers are pre-registered. So I would really like to see an option to the email importer to autocreate account and accept the mail (and create new issue) when new from email address is used. Same for adding comments to existing issues.

Of course the ability to merge such accounts with existing ones (if somebody used other email address and is already registered) is welcomed too. So are easy deletes of such accounts in rare cases when the mail is SPAM.