Defect #24020

Importing csv fails when using data containing bullet character, No error message in the UI, no reason is presented for the crash

Added by Adrian Moisa over 6 years ago. Updated over 6 years ago.

Status:Needs feedbackStart date:
Priority:NormalDue date:
Assignee:-% Done:


Target version:-
Resolution: Affected version:3.3.0


All you have to do to reproduce this bug is to import the following csv file. In the import form, just match Subject with Subject column and chose Tracker -> Feature.

"Test1 test","9/7/2016" 
"Test2 • test","9/7/2016" 

The only clue available to what did fail is the following console message, which is not to much to get going:

POST http://localhost:3000/imports/36ed0f56e6db80daaaf6dfec4042eb93/run.js 500 (Internal Server Error)

I had to trim down my csv file until I managed to exclude the error, and it looks like the bullet character is the cullprit. Maybe other UTF characters have the same issues, I didn't test.

Image1.png (3.25 KB) Jean-Philippe Lang, 2016-10-08 19:44


#1 Updated by Adrian Moisa over 6 years ago

Also no, logs are printed when this bug happens.

#2 Updated by Jean-Philippe Lang over 6 years ago

  • File Image1.png added
  • Status changed from New to Needs feedback

Works for me, please read SubmittingBugs and provide what you have in your application log.

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