Defect #32376

error 500 on profiles

Added by PICCORO LenzMcKAY 5 months ago. Updated 5 months ago.

Status:Needs feedbackStart date:
Priority:NormalDue date:
Assignee:-% Done:


Category:Accounts / authentication
Target version:-
Resolution: Affected version:3.3.9


whe i click on user profile.. got internal error 500


#2 Updated by Go MAEDA 5 months ago

Could you describe more details? Please refer to

#3 Updated by Holger Just 5 months ago

  • Status changed from New to Needs feedback

#4 Updated by PICCORO LenzMcKAY 5 months ago

hey user:login:Holger Just

  Redmine version                3.3.1.stable
  Ruby version                   2.3.3-p222 [x86_64-linux-gnu]
  Rails version                  4.2.10
  Environment                    production
  Database adapter               Mysql2
Database adapter          mysql
Database schema version   92

Those plugins was installed AFTER open the issue:

Redmine plugins:
  redmine_custom_css             0.1.6
  redmine_git_mirror             0.8.0
  redmine_git_remote             0.0.1
  redmine_local_avatars          1.0.0
  redmine_pretend                0.0.2+git20130821
  redmine_preview_inline         1.0.2
  redmine_wiki_embedded          0.0.1
  scrum                          0.18.1

#5 Updated by Holger Just 5 months ago

Please have a look in your log/production.log file and provide a stack trace or at least the full log of a request which results in the 500 error. Without this, it is impossible to reproduce the issue. Also, please make sure that the problem is still present when you remove all plugins (to make sure that it's not one of your plugins causing the issue).

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