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Feature #3571

closed

ticket creation through email

Added by Patrick Vandenbrande almost 16 years ago. Updated over 13 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
2009-07-01
Due date:
% Done:

0%

Estimated time:
Resolution:
No feedback

Description

I would like to request some minor features which could improve the email processing a lot. I will also Donate so to encourage you to get this done in the next release :)

1. configure multiple e-mail addresses per user for comparison
2. do a case insensitive compare on the user list and sender address, because currently e-mails are left unprocessed if a sender address contains uppercase characters.
3. Allow the possibility to assign a default project on a per user bases. Which would allow users not to have to mention the project in the body
4. Add folder options: processed folder, unprocessed folder
5. Option to scan all addresses in an e-mail

Actions #1

Updated by Jean-Philippe Lang almost 16 years ago

do a case insensitive compare on the user list and sender address

This is done in current trunk.

Add folder options: processed folder, unprocessed folder

Please give some details

Option to scan all addresses in an e-mail

Please give some details

Actions #2

Updated by Mischa The Evil over 13 years ago

  • Status changed from New to Closed
  • Priority changed from High to Normal
  • Resolution set to No feedback
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