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Defect #38388

open

Cannot generate 2FA backup codes from redmine.org

Added by pasquale [:dedalus] 6 months ago. Updated 6 months ago.

Status:
Confirmed
Priority:
Normal
Assignee:
Jean-Philippe Lang
Category:
Website (redmine.org)
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Affected version:
4.2.9

Description

I think there is some misconfiguration on the web server: the email is send but the codes aren't generated.

Thanks.

Files

clipboard-202303291343-pfwlp.png (49.9 KB) clipboard-202303291343-pfwlp.png Go MAEDA, 2023-03-29 06:43
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 #1

Updated by Go MAEDA 6 months ago

I have confirmed the issue. Redmine show 500 error when I attempted to generate backup codes.

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 #2

Updated by Jean-Philippe Lang 6 months ago

In Redmine 4.2, security notifications seem to be sent synchronously, unlike other notifications that are sent later. It triggers a timeout when sending the notification from redmine.org.
I've disabled these notifications and 2FA backup codes are now displayed.

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 #3

Updated by pasquale [:dedalus] 6 months ago

Now it works, thanks!

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