Staff-only notes with Role-base access control
|Category:||Permissions and roles|
I'm sure that the following would be really useful:
to have the special category of the Issue Notes - Staff-only Notes, with Role-based access/visibility control.
It would allow to put there information, hint, ets. that shouldn't be visible to specified Role (say, Customer).
Really eager to have it!
#13 Updated by chris madler almost 10 years ago
I also think this feature is absolutely necessary for companies that want to keep some notes on issues only visible to staff members and other notes (also) visible to clients.
I suppose it would consist of having a field "visibility" with values (private, public) on each note that is added to an issue. Then in roles, a permission to view certain visibility values (private, public, or both?). Related to #1554.
#21 Updated by Aleksandar Pavic 5 months ago
@Toshi Maruyama I wouldn't agree this should be closed...
This is not a ticket for private notes, but "role-based notes"...
So, +1 for original request...
I am having such request, and we have like 3 roles, and they only
want to see notes of other users of their own roles...
So, comment from Go Maeda 5y Ago is not appropriate...