Feature #1183
add new tickets in the name of …
| Status: | New | Start date: | 2008-05-06 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | - | % Done: | 0% | |
| Category: | Issues | |||
| Target version: | - | |||
| Resolution: |
Description
I sometimes get E-Mails with bug-repors from customers wich i like to add to redmine „in the name of” my customer. i think it would be helpfull to allow all admin-accounts to have a drop-down-box to add new tickets (faked) as other users …
Related issues
History
#1
Updated by david austin over 13 years ago
i agree with the need for this..
we have the same requirement
david
#2
Updated by Chrysovalanto Kousetti almost 11 years ago
+1 we need this as well
Thanks!
#3
Updated by mc0e . over 7 years ago
+1 from me too.
Clients commonly make requests in email or chat sessions, or submit a ticket which should really be multiple tickets. I'd often like to be able to set up the required tickets rather than having to ask them to do it.