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Feature #13425

closed

Ignore X-Autoreply mails

Added by Maxim Krušina about 11 years ago. Updated over 9 years ago.

Status:
Closed
Priority:
Low
Category:
Email receiving
Target version:
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Fixed

Description

When someone of our team has autoresponder ON (vacation, etc.) it's very annoying that these autoreply messages are parsed into the ticket's stream.
I guess that there can be really easy sollution:

Parse header for specific string, if it is auto-reply, simply don't process.

We're using Google Apps, in this case it seems to be this:
  • X-Autoreply: yes
but probably, there will be more standards:

PS: yep. still stucked to: 1.3.1.stable.8922, I'll upgrade to 2.x soon :)


Related issues

Related to Redmine - Defect #15999: Ignoring out of office emailsClosed

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